What is ProcessMaker? Business Process Management Solution^An easy to use Solution^An Open Source Framework^For Small and Medium Businesses
an open source business process management (BPM) and workflow software designed for small and mid-sized businesses (SMBs) and organizations.
ProcessMaker is a cost effective and easy to use open source business process management (BPM) or workflow software application. Workflow software such as ProcessMaker can assist organizations of any size with designing, automating and deploying business processes or workflows of various kinds.
ProcessMaker workflow software features an extensive toolbox which provides the ability to easily create digital forms and map out fully functioning workflows. The software is completely web based and accessed via any web browser, making it simple to manage and coordinate workflows throughout an entire organization - including user groups and departments. ProcessMaker workflow software can also interact with other applications and systems such as ERP, business intelligence, CRM and document management.
Subject matter experts and business analysts choose ProcessMaker as their workflow software solution because they can accomplish more and communicate with their technical teams more efficiently. System administrators select ProcessMaker as a workflow software solution because they don’t have to spend a lot of time programming, thanks to its intuitive point and click interface and end users prefer ProcessMaker because it is so easy to use.
ProcessMaker is extremely efficient, lightweight and has one of the lowest overheads of any workflow software in the industry. With the additional benefit of it being open source, ProcessMaker Enterprise clients can take advantage of a fully supported, high quality BPM suite. Customers on 5 continents, through 17 different languages and across a variety of industries including manufacturing, telecommunications, finance and government, healthcare and education are using ProcessMaker workflow software.
We call it the “Designer,” and this is the part of ProcessMaker where business analysts and subject matter experts can easily create workflow maps thanks to our 100% web based, drag-and-drop BPMN 2.0 compliant process designer. Business users will immediately feel comfortable in the familiar process design environment where they can quickly design business processes and clearly communicate the nature of these business processes to the other process stakeholders. Building a clear process map is the first step toward automating the business process. Version control, zoom-in and zoom-out, and other features make this process designer highly functional.
Business managers can create electronic receipts, letters, confirmations, invoices, contracts or any other type of printable output document using the ProcessMaker Output Document Editor. The Output Documents can then be added to activities where a printable Output needs to be generated with auto-filled information collected during the process.
ProcessMaker has a simple to use, embedded business rules engine which drives the logic behind the process. At each decision gateway, business analysts can build in logic to determine how a process should flow down one particular path instead of another in the business process.
The ProcessMaker Web Services API is a complete set of SOAP Web Services which make it easy to embed ProcessMaker functions into 3rd party software or connect ProcessMaker to 3rd party systems. You can build your own custom triggers utilizing our SOAP Web Services or choose from dozens of pre-built connectors that we’ve already created to other popular software packages and systems.
Our users rave about our Debugger and claim it is one of the best in the industry. Turn the debugger on to trouble shoot your processes and understand how business rules are executing and how advanced triggers are behaving. Once everything is working properly, turn off the debugger and launch your process
ProcessMaker’s user management features are powerful. Create Roles, Groups, and Departments to fully customize your solution to your organization’s unique reporting and functional structures. Different users will have different privileges. Manage user vacation periods and shift work case loads automatically to co-workers.
The Cases Inbox is the heart of the end user experience in ProcessMaker. This is where users can track the progress of requests they have initiated or requests that require their input through. Our advanced functionality makes it simple to find past cases. The inbox is designed to be as simple to use and as familiar as an E-mail inbox. Supervisors can see cases that require review or require reassignment.
As part of the user experience within ProcessMaker, users can easily store and retrieve files that have been uploaded to ProcessMaker or created by ProcessMaker as part of a business process. These files and documents are stored in a complete document management system that comes included in ProcessMaker by default. You can manage custom tag clouds, custom folder paths, and you even have version control.